App needs help!
I have properties listed on other sites including Airbnb. It amazes me that tripadvisor gets any business at all in the competitive vacation rental market.
When an owner responds to a potential guests inquiry.....the app & desktop platform look for any sign that the owner has included a phone number, email or website address (thinking they are trying to book outside of tripadvisor).
I responded to a guest on a request that I wanted to
approve so I sent their standard "send a quote" reply. I didnt add anything to the canned reply and I got an automatic response that said my inquiry was being blocked because I was trying to circumvent the system. I clicked send again and thought it went thru. Checked an hour later and my "send a quote" response provided by trip advisor was completely blocked so my guest did not get my response.
Also, if you as an owner simply reply to a tripadvisor email & forget you have a auto fill signature....your email gets blocked & they warn you that if it happens repeatedly...youll be banned from their site & your listing will be pulled.
How does Airbnb handle situations like this? They just hide the sensitive info and let the message go thru.
Paranoia apparently is a company trait at TripAdvisor.... They really should realize that blocking owners messages is costing their company & vacation rental owners a lot of money.
I guess thats why Airbnb is getting the bulk of the business.
As a vacation rental owner, Ill continue to list on tripadvisor (unless they ban me) because I will likely get a few bookings here and there. Airbnb is still going to deliver me many more bookings!
Mark from Tahoe about
Vacation Rentals Owner App, v2.1